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How trading works

When the rules are buried in a help centre, both sides tell different stories when something goes wrong and anything the platform says sounds like an excuse made up afterwards. So the rules live here.

How one trade goes

  1. 1 The seller lists an offer: how much credit, for how much local currency. The credit is frozen the moment the offer goes up — the seller can no longer spend it.
  2. 2 The buyer places an order and receives a reference code, then pays the seller by whatever local method they use, putting that code in the memo.
  3. 3 The buyer marks it paid and uploads proof. Only the two parties and an arbitrator can see it, and every view is recorded in an audit log.
  4. 4 Once the seller confirms the money arrived, the buyer gives them the 6-digit release code, the seller enters it, and only then does the credit move.
  5. 5 If either side thinks something is wrong they can open a dispute. The credit stays frozen and an arbitrator decides on the evidence.

Four rules we cannot change either

They are constants in the code, not switches in an admin panel — making them switches would be giving someone a reason to turn them off.

  • Escrow never auto-releases

    A timeout will not release for you. We cannot see your local-currency transfer, so releasing on your behalf would move your asset on no evidence — a reliable route for fraud.

  • Matching only within one country

    Across borders we cannot even judge whether the other side paid, which would make the escrow a promise we cannot keep.

  • Payouts halt below 100% coverage

    The moment we owe creators more than advertisers have paid in, continuing to pay out would make this a Ponzi scheme.

  • Earned credit never expires

    Credit that expires is a coupon, not money — and the whole point of this product is that it is money.

How disputes are decided

  • The arbitrator first reads the automated checks: does the reference code match, does the amount match, does the seller’s statement cover the window, and was the release code ever handed over. That last one is usually the answer.
  • A written reason is mandatory and shown to both sides. Without one, the losing party can only conclude the platform took sides.
  • The verdict is final and affects both sides’ reputation. Opening disputes in bad faith costs reputation too.